Role of Social Media in Marketing

Social media represents low-cost tools that are used to combine technology and social interaction with the use of words. These tools are typically internet or mobile based. A few that you have probably heard of include Twitter, Facebook, and YouTube.
      Social media gives marketers a voice and a way to communicate with peers, customers, and potential consumers. It personalizes the "brand" and helps you to spread your message in a relaxed and conversational way.
  • We can use social media to provide an identity to who we are and the products or services that we offer.
  • We can create relationships using social media with people who might not otherwise know about our products or service or what our companies represent.
  • Social media makes us "real" to consumers. If you want people to follow you, don't just talk about the latest product news, but share your personality with them.
  • We can use social media to associate ourselves with our peers, that may be serving the same target market.
  • We can use social media to communicate and provide the interaction that consumers look for.


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